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Terms & Conditions

WHEN YOU USE THIS WEBSITE, YOU MUST READ AND AGREE TO THE FOLLOWING TERMS AND CONDITIONS:

The following terminology applies to these Terms and Conditions, the Privacy Statement and the Disclaimer and any or all agreements: The terms "Customer" and "You" refer to you, the person who accesses this website and accepts the terms and conditions of the Company. The terms "The Company", "We ourselves", and "We", refer to our Company. All terms refer to the offer, acceptance and evaluation of the payment required to undertake the process of our assistance to the Customer in the most appropriate way, either through formal meetings of fixed duration, or by any other means, in order to explicitly cover the needs of the Customer, in relation to the provision of the declared services / products of the Company, in accordance with the applicable Law. Any use of the above terminology or other words in the singular, plural, or capital and or / he / she or they is considered as an interchangeable term and therefore refers to the same.

 

DECLARATION OF PERSONAL DATA PROTECTION

We are committed to protecting your privacy. The authorized employees of our company, based on the need for knowledge, collect and process your personal data, only when absolutely necessary. We constantly check our systems and data to ensure the best possible customer service. Children under the age of 16 MUST have their parents' consent before using the services of this site.

 

CONFIDENTIALITY

Customer files are considered confidential and therefore will not be disclosed to third parties. Our customers have the right to request to see and receive copies of part or all of the Customer Records we hold, provided that we receive reasonable notice of such a request, and the company has the right to reject requests against on its judgment. Customers are required to maintain copies of any document issued in connection with the provision of our services. Where appropriate, we will provide the Customer with the appropriate written information, brochures or copies of files as part of an agreed contract, for the benefit of both parties.

We will not sell, share, rent or disclose in any way your personal information to third parties or we will not use your email address for spam. Any emails sent by Dimitra’s Workshop PC will only relate to the provision of agreed services and products, the provision of new content or services, and the promotion of Dimitra’s Workshop PC new products and services in the field of services and content. offered through dimitrasworkshop.com. Dimitra’s Workshop PC does not market or provide in any way to third parties the personal data sent by users of its website.

 

RELEVANT LEGISLATION

In addition to our company's IT systems, which act as security valves, our website is programmed to comply with laws / regulations concerning the protection of users' personal data, which are:

EU General Data Protection Regulation (GDPR) 2018

EU Data Protection Directive 1995 (DPD)

The personal data we collect and why we collect it

The personal data we receive from dimitrasworkshop.com website is stored in files owned by Dimitra’s Workshop PC. These files are used to manage, organize and provide content to our company's customers, to better understand their preferences and to adapt its services to them. We therefore collect, process and use personal data for the following reasons:

 

SITE VISIT MONITORING

We use Google Analytics (GA) to track user activity. We process this data to know how many people visit our site, how they find and use our web pages and how they navigate through it. Google Analytics records your geographical location, your device, your web browser, and even your operating system, but you are personally unfamiliar to us because, although Google Analytics also records your computer's IP address , which could identify you, Google does not allow access to it. So, we can say that Google is a third party data processing company, which complies with European legislation.

 

CONTACT FORMS & E-MAIL LINKS

By using the contact form or some link of our e-mail to contact us, the data you provide is not stored, transferred or subjected to any kind of processing by any third-party data processor. We receive this data by e-mail via the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (or SSL) security protocol, which means that e-mail content is encrypted before being sent over the Internet and decrypted by our local computers and devices.

 

E-NEWSLETTER

In our e-mail newsletter, the e-mail address you provide is forwarded to MailChimp, which provides marketing services for our e-mail. MailChimp is a third party data processing provider. The email address you provide is not stored in the website database or in our company's internal computer systems, but remains in the MailChimp database for as long as we use its services or until you explicitly request its removal from the list, using the link deletion in all the email newsletters we send you. As long as your email address remains in your MailChimp database, you will receive periodic (approximately once a month) email updates from us.

 

COOKIES

Like most interactive websites, this company's website [or internet service provider] uses cookies to retrieve user data for each visit. Cookies perform various functions (for example, distinguishing you from other visitors to the same website or remembering certain things about you, such as your preferences) and are used by most websites to improve your user experience. The information related to cookies is not used to personally identify you and for purposes other than those described in this text.

 

LIMITATION OF LIABILITY

The personal information collected and processed by Dimitra’s Workshop PC has been voluntarily disclosed by visitors to its website. Dimitra’s Workshop PC comply with the current legislation of the Personal Data Protection Authority 2472/97 that applies to personal databases and is committed to its full implementation taking into account the adoption of appropriate technical and administrative measures for the protection of personal data.